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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott Sirchio

May 20, 2026

5  out of  5
rating by Scott Sirchio
"I have been a State Farm customer for over 15 years, with the Mount Airy, MD office. The office has always been run very well under the leadership of my former agent. I can honestly say that after my agent retired last year, my new agent, Craig Carozza-Caviness has carried the torch and served me and our community beyond our highest expectations. I could not be happier with Craig Carozza-Caviness and his staff, as they have not faltered in offering only the best customer service."
We responded:
"Thank you so much for your kind words and for being a State Farm customer for over 15 years. We’re truly grateful for your trust in the Mount Airy, MD office and for the positive experience you’ve had through the transition after your former agent retired. Providing consistent, top-notch customer service is exactly what we strive for every day—so it means a lot to hear that we haven’t faltered in that commitment. Thank you again for your support! - Craig Carozza-Caviness - State Farm Insurance Agent"
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Rafael Navarro

May 19, 2026

5  out of  5
rating by Rafael Navarro
"Craig heard my concerns and needs and worked with me and got me the best policy for me and my family"
We responded:
"Thank you for sharing that—I'm really glad we were able to field your concerns and take the time to understand what you and your family needed. It means a lot to know he worked with you to help find the best policy for your situation! We truly appreciate your trust, and we’re here anytime you need anything. - Craig Carozza-Caviness - State Farm Insurance Agent"
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Chris Rodriguez

May 19, 2026

5  out of  5
rating by Chris Rodriguez
"Amazing. Extremely friendly and quick to respond. Would recommend Craig as the go-to insurance agent1"
We responded:
"Thank you so much for the wonderful review! We’re glad our team was extremely friendly and quick to respond—and we truly appreciate your recommendation. If you ever have questions or need anything covered, we’re always here to help! - Craig Carozza-Caviness - State Farm Insurance Agent"
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Nikki Jarquin

May 9, 2026

5  out of  5
rating by Nikki Jarquin
"I cannot recommend Craig enough! Craig was incredibly professional and timely, making sure every detail was handled without delay. What really stood out was how genuinely caring everyone was—they truly go above and beyond to find the best options for their clients. Plus, the Office Manager was absolutely fantastic and made the whole process seamless."
We responded:
"Thank you so much for your amazing review! We truly appreciate your kind words. We’re glad our team was professional and timely, and that every detail was handled without delay. It means a lot to hear that our team’s genuine care and commitment to finding the best options for our clients stood out to you. We’ll also be sure to pass along your compliments to our Office Manager—she’ll be thrilled to know the process felt seamless. Thanks again for choosing us! - Craig Carozza-Caviness - State Farm Insurance Agent "
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Brian Cooper

May 8, 2026

5  out of  5
rating by Brian Cooper
"I recently had the pleasure of working with Craig, and I cannot recommend them highly enough! From the very first interaction, the level of service was outstanding. The team was incredibly responsive, professional, and genuinely cared about solving my needs. They listened attentively, explained everything clearly, and went above and beyond to ensure I was completely satisfied. What impressed me most was how they turned what could have been a stressful situation into a smooth and positive experience. The quality of their work exceeded my expectations, and the follow-up to make sure everything was perfect showed true dedication to customer satisfaction. In a world where good service can be hard to find, this team sets the gold standard. If you’re looking for reliable, friendly, and top-tier service, look no further. I’ll definitely be a returning customer and will be recommending them to everyone I know!"
We responded:
"Brian, thank you so much for the outstanding review! We’re truly glad to hear you experienced responsive, professional, and genuinely caring service from the very first interaction. We appreciate that you felt we listened attentively, explained everything clearly, and went above and beyond to make what could have been stressful turn into a smooth, positive experience. We’re also glad our work exceeded your expectations and that our follow-up reflected our dedication to making sure everything was perfect. Thank you again for trusting us—we look forward to being your returning customer and to supporting anyone you recommend. - Craig Carozza-Caviness - State Farm Insurance Agent"
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Scott Baker

May 8, 2026

5  out of  5
rating by Scott Baker
"Craig was professional and thorough. I would highly recommend working with him I'm the future."
We responded:
"Scoot, thank you for the review! We’re glad our team was professional and thorough, and we appreciate your recommendation. We look forward to helping you in the future. - Craig Carozza-Caviness - State Farm Insurance Agent"
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upul Chandrasiri

May 8, 2026

5  out of  5
rating by upul Chandrasiri
"Best insurance agent ever! Craig was able to save more than $1000 from my annual home insurance, and gave me a better coverage."
We responded:
"Upul, thank you so much for the wonderful review! We’re glad the team was able to help you save more than $1,000 on your annual home insurance while also getting you better coverage. We truly appreciate your trust and look forward to continuing to help you. - Craig Carozza-Caviness - State Farm Insurance Agent"
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Steven Rosner

May 8, 2026

5  out of  5
rating by Steven Rosner
"Experienced, knowledgeable, and got me a great deal on home/auto."
We responded:
"Hi Steven, thank you for the review! We’re glad you found our team experienced and knowledgeable, and that we were able to help you get a great deal on your home and auto. We appreciate your business and look forward to continuing to help you. - Craig Carozza-Caviness - State Farm Insurance Agent "
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Patricia Pizzino

May 8, 2026

5  out of  5
rating by Patricia Pizzino
"I have met Craig and Erica they are an excellent team at State Farm I received the best customer service and plan for myself thanks to Craig and Erica thank you they worked really hard they did everything in their power to make sure that I was satisfied and capable of knowing everything they explained everything they took time to help me through so much with my car insurance and renters insurance thank you both I look forward to doing future business with your business State Farm in Mount Airy Maryland"
We responded:
"Patricia, thank you for taking the time to leave a review. We’re glad you met our team and that you received the best customer service and a plan that fit your needs. We truly appreciate that you felt the extra effort we put in—explaining everything clearly, taking the time to help you understand, and doing everything possible to ensure you were satisfied and capable with your auto and renters insurance. We look forward to supporting you with future business with State Farm in Mount Airy, Maryland. - Craig Carozza-Caviness - State Farm Insurance Agent "
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bonsu tutu

April 29, 2026

5  out of  5
rating by bonsu tutu
"Craig is a superstar expert in Insurance policies. I have enjoyed my every corresponding with and look forward to working with him."
We responded:
"It is a pleasure working with you on your insurance. We are always available to give expert advice to all of our great policyholders! Thank you. Craig Carozza-Caviness - State Farm Insurance Agent"
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Candy Rosel (Candy R)

April 28, 2026

5  out of  5
rating by Candy Rosel (Candy R)
"Craig is hands down one of the best insurance professionals I’ve worked with. He went far beyond what I expected—taking the time to thoroughly review my home and auto policies and uncover gaps in coverage I didn’t even realize existed with my previous providers. What truly sets Craig apart is his ability to break everything down in a clear, honest, and easy-to-understand way. He didn’t rush the process—he made sure I was fully informed, confident, and comfortable with every decision. His real-life examples made a huge difference in helping me understand exactly what I was getting and why it mattered. Because of Craig, I now have complete peace of mind knowing I’m properly protected. Choosing to work with him was one of the best decisions I’ve made, and I highly recommend him to anyone looking for someone who genuinely cares and goes the extra mile."
We responded:
"Candy, thank you so much for the review—our team truly appreciates it. We’re glad you felt we went far beyond expectations by thoroughly reviewing your home and auto policies, uncovering gaps in coverage, and breaking everything down in a clear, honest, easy-to-understand way with real-life examples. We’re also happy you now have complete peace of mind knowing you’re properly protected. We're here if you need anything!"
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Gabriella R.

April 28, 2026

5  out of  5
rating by Gabriella R.
"I spoke with Craig about setting up auto insurance yesterday and the process of getting a quote and then setting up a policy was simple, quick, and satisfying. Thank you so much for welcoming me to the State Farm family and being so thorough in your explanations."
We responded:
"Gabriella, thank you so much for sharing your experience—we truly appreciate it. We’re glad your conversation about setting up auto insurance felt simple, quick, and satisfying, from getting a quote to setting up your policy. And we’re especially grateful you felt welcomed into the State Farm family and that our explanations were thorough and easy to understand. "
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Benton Ward

April 20, 2026

5  out of  5
rating by Benton Ward
"Craig and Erika are fantastic!"
We responded:
"Thank you, Benton. We're always here to help!"
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Jake Humbel

April 20, 2026

5  out of  5
rating by Jake Humbel
"Had a great experience with State Farm agent Craig. Very knowledgeable about all the products I asked for and made the process very simple and easy to switch. Highly recommend!"
We responded:
"Jake, thank you so much for your review—we’re glad you had a great experience with State Farm. We’re happy to hear the agent was knowledgeable about the products you asked for and that the process to switch was simple and easy. We truly appreciate your recommendation!"
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Denise Punsalan

April 20, 2026

5  out of  5
rating by Denise Punsalan
"Craig and his staff are amazing and puts their clients needs first! Big shout out to Erika who always answers the phone with a smile on her face!!!"
We responded:
"Denise, thank you so much for the kind review—we’re thrilled to hear that our team puts clients’ needs first. We’re also glad the office staff was able to consistently help you with friendly, welcoming support whenever you call. "
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Skylar Knight

April 15, 2026

5  out of  5
rating by Skylar Knight
"Craig (& all of State Farm) has been so wonderful to me! During hard times they made this part of things easy and understandable. We’re always appreciative!"
We responded:
"Skylar, thank you so much for the wonderful review—we truly appreciate your kind words. We’re glad that during hard times, our team and State Farm helped make things easier to understand and navigate. Your appreciation means a lot to us."
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Kelly Tyler

April 14, 2026

5  out of  5
rating by Kelly Tyler
"Craig is awesome to work with. He has been very accommodating and helpful. I had an accident a few months back and with Craig’s assistance the process was less stressful."
We responded:
"Kelly, thank you for the great review—we’re so glad to hear you found your experience with us accommodating and helpful. We’re especially happy that with the agent's assistance, the process after your accident felt less stressful. "
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Dawn Wharton

April 9, 2026

5  out of  5
rating by Dawn Wharton
"Craig is a new agent in town. I needed his help with new coverage. He was friendly, very helpful and was able to answer all of my questions. He is a GREAT addition to our town and we look forward to dealing with him for many years to come!"
We responded:
"Dawn, thank you so much for the great review—we truly appreciate your kind words. We’re glad you found him friendly, helpful, and able to answer all your questions about your new coverage. Welcome to the process, and we’re excited to be a great resource for you for years to come! "
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420

April 9, 2026

5  out of  5
rating by 420
"Great guy great customer service and got me a way lower rate"
We responded:
"Thank you for the review—we really appreciate you taking the time to share your experience. We’re glad you received great customer service and were able to get a way lower rate."
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Alyssa N

April 1, 2026

5  out of  5
rating by Alyssa N
"Had the pleasure of speaking with Craig to be able to get new coverage on both auto and rental insurance and he did amazing. It was very quick and easy! If you guys need any help ask for Craig!! He answered all my questions thoroughly."
We responded:
"Alyssa, thank you so much for the great review—we truly appreciate you sharing your experience. We’re glad your new coverage for auto and rental insurance was quick and easy, and that all your questions were answered thoroughly. We’ll be sure to pass along your kind words, and thanks again for the recommendation! "
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Robin Collins

March 30, 2026

5  out of  5
rating by Robin Collins
"We just moved to Maryland and Craig is very helpful and the customer service is spot on! Thank you Craig for all your help!"
We responded:
"Robin, thank you so much for the kind review—we truly appreciate it. We’re glad you had a smooth experience with your move to Maryland, and that our customer service has been spot on. Thanks again for your kind words and for choosing us! "
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Edward Mullinix

March 26, 2026

5  out of  5
rating by Edward Mullinix
"Good person easy to talk to , expert professional."
We responded:
"Edward, thank you for the review—we truly appreciate it. We’re glad you found our team easy to talk to and expert, professional, and helpful. "
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Dave Weber

March 25, 2026

5  out of  5
rating by Dave Weber
"Craig is great! He ran several scenarios on different policies and updated them with me right in his office. He is a very knowledgible and professional Agent. An awesome representative of State Farm👍"
We responded:
"David, thank you so much for the great review—we really appreciate you taking the time to share your experience. We’re glad you were able to review several scenarios, update your policies right in the office, and feel confident with the agent’s knowledge and professionalism. We’re also proud you see him as a great representative of State Farm! "
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Kevin Kimm

March 19, 2026

5  out of  5
rating by Kevin Kimm
"Craig listens to his customers and takes corrective action on their behalf. Under the old State Farm Office, I could not get them to increase my river jet boat insurance. Custom river jet boats have been increasing in value over the last several years. I explained the situation to Craig who understood the rationale and quickly took corrective action."
We responded:
"Thank you for the review—we truly appreciate you sharing your experience. We’re glad the team listened to your concerns, understood the situation with your river jet boat insurance, and took corrective action on your behalf to help address coverage that wasn’t reflecting increasing boat values. - Craig Carozza-Caviness - State Farm Insurance Agent"
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Tjsade Scott

March 13, 2026

5  out of  5
rating by Tjsade Scott
"Mr. Craig was patient, polite and knowledgeable of what I needed."
We responded:
"Tsjade, thank you for the kind review—we truly appreciate your kind words. We’re glad you found Mr. Craig patient, polite, and knowledgeable about what you needed. -Craig Carozza-Caviness - State Farm Insurance Agent "