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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aaron

June 18, 2026

5  out of  5
rating by Aaron
"The process was fast and efficient. Was up and running within an hour. Highly recommend."
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Linda Payan

June 9, 2026

5  out of  5
rating by Linda Payan
"I highly recommend Craig and his team - professional, courteous, and prompt!"
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Tracie Nye

June 4, 2026

5  out of  5
rating by Tracie Nye
"Craig with state farm helped me get my daughter on the road and knowing she as a first-time driver has the service and protection that State Farm offers gives me peace of mind! Thank you for going above and beyond for my family. We have decided in the next few months we will bring other policies to the table and bundle our entire portfolio. A wonderful experience ✨️ I would highly recommend Craig Carozza-Caviness with State Farm to take care of your family too!
Sincerely Tracie Nye Hagerstown Maryland"
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Mike Blevins

June 1, 2026

5  out of  5
rating by Mike Blevins
"Craig was quick to get a rental policy for my son. We needed to finalize his lease and only had a week. Thank You!"
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Scott Sirchio

May 20, 2026

5  out of  5
rating by Scott Sirchio
"I have been a State Farm customer for over 15 years, with the Mount Airy, MD office. The office has always been run very well under the leadership of my former agent. I can honestly say that after my agent retired last year, my new agent, Craig Carozza-Caviness has carried the torch and served me and our community beyond our highest expectations. I could not be happier with Craig Carozza-Caviness and his staff, as they have not faltered in offering only the best customer service."
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Rafael Navarro

May 19, 2026

5  out of  5
rating by Rafael Navarro
"Craig heard my concerns and needs and worked with me and got me the best policy for me and my family"
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Chris Rodriguez

May 19, 2026

5  out of  5
rating by Chris Rodriguez
"Amazing. Extremely friendly and quick to respond. Would recommend Craig as the go-to insurance agent1"
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Nikki Jarquin

May 9, 2026

5  out of  5
rating by Nikki Jarquin
"I cannot recommend Craig enough! Craig was incredibly professional and timely, making sure every detail was handled without delay. What really stood out was how genuinely caring everyone was—they truly go above and beyond to find the best options for their clients. Plus, the Office Manager was absolutely fantastic and made the whole process seamless."
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Brian Cooper

May 8, 2026

5  out of  5
rating by Brian Cooper
"I recently had the pleasure of working with Craig, and I cannot recommend them highly enough! From the very first interaction, the level of service was outstanding.
The team was incredibly responsive, professional, and genuinely cared about solving my needs. They listened attentively, explained everything clearly, and went above and beyond to ensure I was completely satisfied. What impressed me most was how they turned what could have been a stressful situation into a smooth and positive experience.
The quality of their work exceeded my expectations, and the follow-up to make sure everything was perfect showed true dedication to customer satisfaction. In a world where good service can be hard to find, this team sets the gold standard.
If you’re looking for reliable, friendly, and top-tier service, look no further. I’ll definitely be a returning customer and will be recommending them to everyone I know!"
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Scott Baker

May 8, 2026

5  out of  5
rating by Scott Baker
"Craig was professional and thorough. I would highly recommend working with him I'm the future."
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upul Chandrasiri

May 8, 2026

5  out of  5
rating by upul Chandrasiri
"Best insurance agent ever! Craig was able to save more than $1000 from my annual home insurance, and gave me a better coverage."
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Steven Rosner

May 8, 2026

5  out of  5
rating by Steven Rosner
"Experienced, knowledgeable, and got me a great deal on home/auto."
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Patricia Pizzino

May 8, 2026

5  out of  5
rating by Patricia Pizzino
"I have met Craig and Erica they are an excellent team at State Farm I received the best customer service and plan for myself thanks to Craig and Erica thank you they worked really hard they did everything in their power to make sure that I was satisfied and capable of knowing everything they explained everything they took time to help me through so much with my car insurance and renters insurance thank you both I look forward to doing future business with your business State Farm in Mount Airy Maryland"
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bonsu tutu

April 29, 2026

5  out of  5
rating by bonsu tutu
"Craig is a superstar expert in Insurance policies. I have enjoyed my every corresponding with and look forward to working with him."
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Candy Rosel (Candy R)

April 28, 2026

5  out of  5
rating by Candy Rosel (Candy R)
"Craig is hands down one of the best insurance professionals I’ve worked with. He went far beyond what I expected—taking the time to thoroughly review my home and auto policies and uncover gaps in coverage I didn’t even realize existed with my previous providers.

What truly sets Craig apart is his ability to break everything down in a clear, honest, and easy-to-understand way. He didn’t rush the process—he made sure I was fully informed, confident, and comfortable with every decision. His real-life examples made a huge difference in helping me understand exactly what I was getting and why it mattered.

Because of Craig, I now have complete peace of mind knowing I’m properly protected. Choosing to work with him was one of the best decisions I’ve made, and I highly recommend him to anyone looking for someone who genuinely cares and goes the extra mile."
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Gabriella R.

April 28, 2026

5  out of  5
rating by Gabriella R.
"I spoke with Craig about setting up auto insurance yesterday and the process of getting a quote and then setting up a policy was simple, quick, and satisfying. Thank you so much for welcoming me to the State Farm family and being so thorough in your explanations."
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Benton Ward

April 20, 2026

5  out of  5
rating by Benton Ward
"Craig and Erika are fantastic!"
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Jake Humbel

April 20, 2026

5  out of  5
rating by Jake Humbel
"Had a great experience with State Farm agent Craig. Very knowledgeable about all the products I asked for and made the process very simple and easy to switch. Highly recommend!"
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Denise Punsalan

April 20, 2026

5  out of  5
rating by Denise Punsalan
"Craig and his staff are amazing and puts their clients needs first! Big shout out to Erika who always answers the phone with a smile on her face!!!"
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Skylar Knight

April 15, 2026

5  out of  5
rating by Skylar Knight
"Craig (& all of State Farm) has been so wonderful to me! During hard times they made this part of things easy and understandable. We’re always appreciative!"
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Kelly Tyler

April 14, 2026

5  out of  5
rating by Kelly Tyler
"Craig is awesome to work with. He has been very accommodating and helpful. I had an accident a few months back and with Craig’s assistance the process was less stressful."
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Dawn Wharton

April 9, 2026

5  out of  5
rating by Dawn Wharton
"Craig is a new agent in town. I needed his help with new coverage. He was friendly, very helpful and was able to answer all of my questions. He is a GREAT addition to our town and we look forward to dealing with him for many years to come!"
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420

April 9, 2026

5  out of  5
rating by 420
"Great guy great customer service and got me a way lower rate"
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Alyssa N

April 1, 2026

5  out of  5
rating by Alyssa N
"Had the pleasure of speaking with Craig to be able to get new coverage on both auto and rental insurance and he did amazing. It was very quick and easy! If you guys need any help ask for Craig!! He answered all my questions thoroughly."
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Robin Collins

March 30, 2026

5  out of  5
rating by Robin Collins
"We just moved to Maryland and Craig is very helpful and the customer service is spot on! Thank you Craig for all your help!"